Returns and Refund Policy

If you are unhappy with a product, please let us know as soon as possible. We will contact the relevant producer directly. Each producer is responsible for preparing and supplying food to a high standard of quality.

We strongly encourage customers to check their order before leaving the collection point. If an item is missing, please contact The Cottage Market Cavan team on 087 7453651.

Requests relating to product quality or refunds should be made within one week of collection or delivery. After this timeframe, producers may not be in a position to offer a replacement or refund.

If a paid product is unavailable on collection day, a refund will be issued promptly.

Refund Processing

Approved refunds are returned to your original payment method. Processing times typically follow Stripe’s standard timeline (usually 7–10 working days).